Solutions

Sophisticated Technology

Sophisticated Technology

Highly Configurable & Scalable Solutions - Inherent Flexibility & Adaptability

CyberShift's industry-leading Workforce and Expense Management solutions offer the latest technology and provide you with product and service options that fit your environment. Our real-time, Web-based platform provides your organization with reliable, up-to-date information available anytime and from anywhere. Our solutions allow you to automate and take control of your top two controllable costs of doing business – labor and employee business expenses. Automating your pay, work and accrual rules along with business travel expense processing helps you to capture complete and auditable data to address compliance, reporting and other critical labor issues while improving performance, efficiently deploying your workforce and managing employee-related business and travel expenses.

After years of experience, CyberShift solutions have been designed to meet and to exceed our clients functional and usability expectations.  This is backed by testing all of our data entry and related screen designs through extensive usability studies performed by third party organizations and validated by end user experiences. The results have provided a competitive advantage for CyberShift and a tremendous benefit for organizations; providing user friendly and intuitive screens that typically require ZERO TRAINING for end users.

CyberShift's Workforce Management 3G™ and CyberShift Expense™* product suites can support you through the popular Software-as-a-Service (SaaS) model, CyberShift On Demand™ or a traditional in-house license fee model. CyberShift On Demand provides your organization with a predictable quality of service and a flexible, high quality deployment option. This rapid application deployment model allows you to achieve a rapid time to benefit.

Service-Oriented Architecture

CyberShift's centralized, real time 100% Web-based workforce and expense management solutions are built on an agile Service-Oriented Architecture (SOA) that can easily scale to meet the changing needs of your organization and seamlessly integrate with other business critical applications to achieve improved efficiencies.

Service-Oriented Architecture has been described by industry experts as "the next big thing" in software. The adoption of SOA provides a level of interoperability, scalability and component reuse that other architectural approaches are just not capable of providing. CyberShift's Best-of-Breed integration gives you the ability to leverage flexible APIs and Web services to optimize all levels of system integration to increase the value to your organization.

Having workforce and expense management systems that are built using a true SOA is more than a technical "nice-to-have." This approach provides a powerful foundation for component applications, enabling rapid deployments, flexible configurations and greater system-to-system interoperability. CyberShift has utilized the Java 2 Enterprise Edition (J2EE) standards as the foundation for its SOA product line providing the following benefits:

• Open and flexible data acquisition methods and platforms including Web, clocks, PDAs, BlackBerry® and other mobile devices, kiosks, IVR, offline, etc.
• A highly scalable and adaptable framework to adapt to your organization's business requirements on demand
• Real-time information access and response
• The ability to leverage reusable components to dramatically improve quality and performance as compared to older software architectures
• High connectivity and end-to-end integration with all business systems related to workforce and expense management including General Ledger, Accounts Payable, Payroll, Corporate Card programs and more

Rules Engine & Knowledge Repositories

CyberShift leverages its own powerful Business Rules Engine, along with best practices, to speed your time-to-benefit. The CyberShift Business Rules Engine is able to provide complete automation of payroll and expense policies providing 100% automation of work rules and expense processes without costly and hard to maintain customization. This integrated Workflow Engine allows you to improve accuracy and increase efficiency by streamlining business processes.

• Single engine to manage all workforce rules for an organization including pay rules, scheduling, accruals, etc.
• Reusable repositories reflect industry best practices
• Effective dating and impact modeling support proactive management
• Dramatically reduces implementation time
• Complete flexibility to meet future requirements

Single Portal User Interface

CyberShift offers a single portal format, called the Unified Workforce Interface (UWI) for all end user interactions with the system. This intuitive screen design provides a consistent look and feel and increases user acceptance, while providing the flexibility to access and manage workforce and expense data across the enterprise.

CyberShift's UWI permits users to execute all activities without ever leaving a single screen. This unique approach significantly increases employee productivity and satisfaction. Screens are presented to the user based upon their role, responsibilities and their security profile so only what is needed to complete a task is displayed. We provide your organization with an integrated solution for comprehensive time and labor management, employee scheduling and expense management that is easy-to-use, easy-to-deploy and offers immediate productivity gains.

CyberShift's Unified Workforce Interface benefits:

• Provides ease-of-use that virtually eliminates the need for end user training
• Maximizes adoption rates across an enterprise
• Standardizes the "look-and-feel" for user interactions across all applications
• Based on the role and activity of the user
• Gives you better control of data through sophisticated filtering and workflow mechanisms to provide managers with the ability to focus on what is important to their getting the job done
• Offers flexible configuration options and personalization support without the high cost of customization
• Features on-line help and Web-based tutorials

SAS70 Type II Audit Report Compliance and Certification

Global organizations today must demonstrate that they have adequate controls and safeguards when they host or process data belonging to their customers. SAS 70 is the authoritative guidance allowing service organizations to disclose their control activities and processes to their customers and to their customers' auditors in a uniform reporting format. Along with SAS 70, the requirements of Section 404 of the Sarbanes-Oxley Act make SAS 70 audit reports even more important to the process of reporting on effective internal controls at service organizations.

CyberShift complies with SAS 70 auditing standards and has received certification for its SAS 70 Type II audit report compliance. We have invested in providing a world-class infrastructure for providing our On Demand services to meet the most stringent requirements of global organizations.

European Union Safe Harbor Compliant

Developed by the U.S. Department of Commerce and approved by the European Commission, the Safe Harbor framework establishes a privacy protection standard for transferring personal data between the member states of the EU and the United States. By becoming certified under the EU Safe Harbor provisions, CyberShift has demonstrated compliance with the Safe Harbor privacy principles accepted by all 27 member states of the European Union.

Privacy has always been a paramount concern for CyberShift. By becoming EU Safe Harbor compliant, our clients can rely on our Software-as-a-Service (SaaS) solutions conforming to the strict privacy regulations of the European Union. By taking the steps necessary to address complex international privacy regulations, CyberShift makes it easier for clients to gain the benefits of implementing our solutions across their entire organization, no matter where they are located, allowing them to focus on their core businesses.

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!

*CyberShift Expense was previously known as Necho Expense.