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CyberShift Solutions for City, Town & Municipal Governments

Whether you provide direct or shared municipal services; staff a senior and/or a youth center; maintain one library or several library locations, CyberShift's cutting-edge solutions help you improve overall performance and productivity. For cities as small as 12,000 residents or larger than 120,000; covering an area of 5 square miles or more than 50 square miles, CyberShift has the workforce and expense management solutions you need to provide optimum service levels and timely responses.

Take Control Where It Matters Most:
Labor & Expense Management

For city and county governments, a diverse and complex workforce is the norm. Providing a wide variety of services to residents including fire, police, EMS, sanitation, administration and even 911 responders can pose special challenges unique to cities, towns and counties, regardless of size. Managing and scheduling a county or city's workforce in the most efficient and cost-effective manner, 24 hours a day, 7 days a week with no down-time, demands best-in-class workforce and expense management solutions. Leading city and county governments have turned to CyberShift for our proven ability to handle their complex workforce and expense management needs including:

Maximizing Efficiency

  • Standardize and automate manual time and labor tracking processes
  • Complex schedule automation to ensure no coverage gaps and to support program and service requirements while balancing cost control and efficiency
  • Meeting mandates to deploy fire, police and emergency services in a timely manner
  • Assigning leave replacements based upon availability at the appropriate certification and licensing levels
  • Automating the entire expense reporting process from report creation and submission to reimbursement and post-payment audit
  • Full automation of pay, work, union and accrual rules
  • Supporting quality initiatives by deploying the right number of people with the right certifications and the right skills with a reduction of payroll error rates

Containing Costs

  • Elimination of payroll inaccuracies
  • Compliance with attendance policies and union rules
  • Tracking sick, vacation and other accruals while providing self-service functions to allow employees to monitor actuals against entitlements
  • Leave management: FMLA, FLSA
  • Support of union contracts and complex business rules through a single engine to manage all workforce rules including pay rules, scheduling, accruals, etc.

Deploying Solutions Across a Diverse End User Community

  • A single portal, intuitive user interface for all user interactions within the system
  • Integration with virtually any HR, payroll or ERP system
  • A rapid deployment model to achieve self-sufficiency with a quick time-to-benefit
  • Flexible APIs and Web services to optimize system integration to HR and payroll systems
  • Deployment options through traditional software license or on demand service models

CyberShift provides enterprise-class solutions that put cities, towns and municipal governments on the fast track to simplified workforce and expense automation. CyberShift gives you the power to accurately manage schedules and time and attendance for full or part-time employees as well as contingent workers to effectively manage peak periods, special needs and scheduling situations, ensuring greater operational efficiency.

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!


Strategic Workforce & Expense Management